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Sirkka Jarvenpaa

CWGS Affiliate FacultyPh.D.,

Professor in the Department of Information



Clicks and Mortars, Customer Insight, E-Commerce, Information Systems


Sirkka L. Jarvenpaa

Bayless/Rauscher Pierce Refsnes Chair in Business Administration
Information, Risk, and Operations Mgmt.
CBA 6.480    (512) 471-1751      (512) 471-0587 (fax)
CBA 6.470    (512) 232-6112      

• PHD, University of Minnesota, 1986
• MBA, University of Minnesota, 1982
• BS, Bowling Green State University, 1981

Academic Posts:
University of Texas at Austin, 1986 - present; University of Melbourne; University of Minnesota
Research Areas:
Clicks and Mortars,  Customer Insight,  E-Commerce,  Information Systems
Industry Areas:
E-Business,  E-Commerce,  Information Technology,  Music Industry and the Web
Professional Service:
Associate Editor, ACM Transactions on Human Computer Interaction, 1999 - present;
Advisory Board, Journal of AIS, 1998 - present;
Senior Editor, MIS Quarterly, 1995 - 1998
Corporate and Public Sector Leadership:
Researcher, Ernst and Young, 1994
Current Research Projects:
"An Information Company in Mexico: Extending the Resource-Based View of a Firm to a Developing Country Context" 
"Communication and Trust in Global Virtual Teams"
Recent and Representative Publications:
Zuhair Khan and Sirkka L. Jarvenpaa. 2010. Exploring temploral coordination of events with Journal of Information Technology 25(2), 137-151.
Ann Majchrzak and Sirkka L. Jarvenpaa. 2010. Safe Contexts for Interorganizational Collaborations Among Homeland Security Professionals. Journal of Management Information Systems 27(2), 55-86.
Sirkka L. Jarvenpaa and Ann Majchrzak. 2010. Vigilant Interaction in Knowledge Collaboration: Challenges of Online User Participation Under Ambivalence. Information Systems Research 21(4), 773-784.
Sirkka L. Jarvenpaa and Claudia Loebbecke. 2009. Strategic management implications of a consumer value perspective on Mobile TV. Journal of Information Technology 24, 202-212.
Sirkka L. Jarvenpaa and Ann Majchrzak. 2008. Knowledge Collaboration Among Professionals Protecting National Security: Role of Transactive Memories in Ego-Centered Knowledge Networks. Organization Science 19, 260-276.
Sirkka L. Jarvenpaa and Ji-Ye JM Mao. 2008. Operational capabilities development in mediated offshore software services models. Journal of Information Technology (Palgrave Macmillan) 23, 3-17.
Majchrzak, Ann, Sirkka L. Jarvenpaa, and Hollingshead, Andrea B. 2007. Coordinating Expertise Among Emergent Groups Responding to Disasters. Organization Science 18, 147-161.
Polzer, Jeffrey T., Crisp, C. Brad, Sirkka L. Jarvenpaa, and Kim, Jerry W. 2006. Extending the Faultline Model to Geographically Dispersed Teams: How Colocated Subgroups Can Impair Group Functioning. Academy of Management Journal 49, 679-692.
Chang, Cherry and Sirkka L. Jarvenpaa. 2005. Pace of Information Systems Standards Development and Implementation: The Case of XBRL. Electronic Markets 15, 365-377.
Sirkka L. Jarvenpaa, Thomas R. Shaw, and Sandy D. Staples. 2004. Toward Contextualized Theories of Trust: The Role of Trust in Global Virtual Teams. Information Systems Research 15, 250-267.
Jane C. Linder, Sirkka L. Jarvenpaa, and Thomas H. Davenport. 2003. Toward an Innovation Sourcing Strategy. MIT Sloan Management Review 44.

Professional Awards:
Distinguished Visiting Scholar, University of Melbourne, Australia, 1997;  
Harvard Business School Grant, 1995;  
The Center for International Business and Education Grant, 1995

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