Liberal Arts Career Services
Liberal Arts Career Services

A+ Federal Credit Union, Contact Center Consultant, Application Deadline, BTT Gateway Job ID 10548

Sat, October 10, 2015

Explore this position and learn how to apply via your BTT Gateway account, Job ID 10548

Apply today to be the voice of A+ Federal Credit Union!  

Through our generous tuition reimbursement program, A+FCU encourages its employees to increase their potential for future advancement. As a Contact Center Consultant, your role will be to provide exceptional customer service for individuals seeking financial assistance. We will provide the environment for you to grow and develop into a world class customer service provider. Your support of a sales and service culture in our call center will enable you to educate members about services that will enhance their financial well-being, while also supporting the goals of the credit union. This is a great way to start your financial services career! 

Answer all incoming calls with a pleasant, professional voice and good listening skills. 

Make outbound calls to cross-sell targeted products, services or events. 

Open various types of accounts for members, offering products/services in bundles in order to increase services per retail member. 

Assist members with account inquires, rate information, products/services, and requests for statements. 

*For information about our benefits, please click the following link: https://aplusfcu.org/about-us/career-opportunities/benefits  



Requirements: 
One year of sales experience. 

One year of call center or financial institution experience. 

Additional specialized or technical training in loan processing preferred. 

Bilingual Spanish is a plus.

Bookmark and Share


  •   Map
  • Liberal Arts Career Services

    University of Texas at Austin
    FAC 18
    2304 Whitis Ave. Stop G6200
    Austin, Texas 78712-1508
    512-471-7900