Liberal Arts Career Services
Liberal Arts Career Services

A+ Federal Credit Union, Member Services Officer, Application Deadline, BTT Gateway Job ID 10024

Sun, March 15, 2015

Explore this position and learn how to apply via your BTT Gateway account, 10024 

We are seeking someone who has what it takes to be the face of A+ Federal Credit Union. You bring the willingness to provide great service to the members, we will provide the environment for you to grow and develop into a world class service provider. This is a great way to start your financial services career! 


As a Member Services Officer; your role will be to offer an enjoyable, memorable experience for individuals seeking financial assistance by providing them with exceptional service, including processing member transactions; identifying their financial needs and recommending valuable solutions. Your support of a sales and service culture will enable you to educate members about services that will enhance their financial well-being, while also supporting the goals of the credit union. 


Job Description: 

  • Assist members, in person or by phone, with account and product inquiries, including questions about rates, products and services, requests for statements, etc. 
  • Assist members with opening/closing basic types of accounts, including shares, checking, certificates, money market, and other accounts as assigned. 
  • Cross-sell appropriate products and services to current and prospective members. 
  • Consistently meet or exceed established sales/loan goals and support branch growth. 
  • Assist members with video lending process. 
  • Operate and maintain a cash drawer (as needed). Sell Special Items: money orders, official checks, stamps. 
  • Perform Stop Payments, wire transfers, cash advances and process collection items. 
  • Assist branch with daily operations of buying/selling/verifying cash to vault, loading/balancing the cash dispense machines (CDMs), teller cash recyclers (TCRs), and/or ATMs. 
  • Assist with re-issue and/or blocking of debit cards. 
  • Provide members with access to safe deposit box (where applicable). 



Requirements: 

  • Minimum of six months’ work experience – sales experience preferred. 
  • Must have the ability/stamina to work at least 40 hours a week. 
  • Will frequently reach, feel, bend, stoop, carry, and key in data.

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  • Liberal Arts Career Services

    University of Texas at Austin
    FAC 18
    2304 Whitis Ave. Stop G6200
    Austin, Texas 78712-1508
    512-471-7900