Liberal Arts Career Services
Liberal Arts Career Services

Amica Mutual Insurance, Future Leaders Program Sales and Client Services, Application Deadline for on-campus interview, BTT Gateway Schedule ID 612

Thu, March 24, 2016

Explore this position and apply online via your BTT Gateway account, Schedule ID 612

Are you looking for a career in management with opportunities for growth and advancement? 

Amica is searching for talented individuals to fill Associate Account Manager positions in our countrywide branch offices as part of our Future Leaders Program. Through extensive hands-on training, personal mentorships and professional growth opportunities, we develop the future leaders of our company through this entry-level management position. 

As an Associate Account Manager, you will coach and lead a team of customer service and sales representatives to achieve sales goals and maintain our exceptional customer service standards. Those objectives are met by conducting team meetings and one-on-one coaching sessions. While working with your team, you will also evaluate and determine acceptable insurance risks. By utilizing underwriting guidelines, you are empowered to make the appropriate decision as to which risks we can take on as a company. 

Job Responsibilities 

Coach and lead a team of representatives with varying levels of experience to meet sales and service goals 
Evaluate new business applications and complex files to determine acceptable insurance risks 
Identify and implement motivational techniques to increase employee engagement 
Conduct team and one-on-one meetings on a regular basis 
Review representatives’ recorded calls to identify coaching and development opportunities 
Work closely with representatives and customers to resolve inquiries related to sales and customer service 
Oversee completion of incoming files to ensure proper handling 
Update and train team on job-related changes as needed 

Job Requirements 

Bachelor’s degree, any major 
Willingness and ability to relocate countrywide 
Excellent written and verbal communication skills 
Demonstrated customer service experience 
Strong interpersonal skills 
Ability to identify, analyze and solve problems 

Associate Account Managers begin their career with a seven-week paid training program at our Corporate Head-quarters in Lincoln, Rhode Island. Here you’ll learn about our company culture and our focus on customer service while developing an understanding of our products, services and systems. 

After completion of the training program, Associate Account Managers will be assigned to one of our countrywide branch offices. Branch assignments will depend upon company needs at the time. Candidates must be willing and able to relocate to any of our branch offices. 

For more information and to apply, please visit our website at 

Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, religion, sex, color, national origin, age, disability or sexual orientation. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 or more years of age. Employees are subject to the provisions of the Worker’s Compensation Act.

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    University of Texas at Austin
    FAC 18
    2304 Whitis Ave. Stop G6200
    Austin, Texas 78712-1508