Liberal Arts Career Services
Liberal Arts Career Services

Aon Corporation, Business Delivery Specialist, Application Deadline, BTT Gateway Job 9850

Sun, April 12, 2015

Explore this position and learn how to apply via your BTT Gateway account,   9850 

 Each colleague will be aligned with a specific team within Aon Hewitt HR Business Process Outsourcing or Benefits Administration based on business need and skill set. Placement opportunities may include (but are not limited to) Total Benefits Administration, Payroll, Workforce Administration, Operations and Talent. The Business Delivery Specialist (BDS) works across multiple areas and with various leaders to support ongoing delivery and project work. 

Responsibility Areas: 
• Collaborates with the client to resolve issues or requests they may have 
• Completes daily responsibilities for aligned domain, working with third-party providers, other Aon Hewitt Colleagues, and client contacts to ensure seamless process delivery 
• Manages ongoing client work by utilizing standard project management principles 
• Supports Service Level Agreements (SLA) and Key Performance Indicator (KPI) adherence by ensuring timely quality delivery of own and other team members’ work 
• Properly researches and documents a system defect(s); escalating issues when required 
• Supports quality assurance efforts of ongoing processes as required (at live date and as changes are made) 


Formal Education: 

• Bachelor’s degree 
• Business Internship experience desired 
• GPA 3.0 
• August/December 2014 or May/June 2015 graduate 

Knowledge & Experience: 

• Ability to learn and apply new skills 
• Strong attention to detail and execution 
• Strong written and verbal communication skills 
• Strong analytical and problem solving skills 
• Ability to work independently with minimum supervision 
• Ability to work under tight deadlines managing multiple tasks 
• MS Office-working knowledge of MS Excel, Word, and Access 
• Ability to navigate and learn multiple systems 
• Ability to problem solve and drive to root cause 

Personal Attributes 

• Responds willingly, promptly, and effectively to changing work environments, changing priorities, and new situations 
• Demonstrates the ability to prioritize and balance multiple demands effectively 
• Builds capability to contribute by taking responsibility for own development, tapping multiple sources of learning to deepen own knowledge, seeking out new experiences, and applying learning appropriately 
• Demonstrates applied learning by continuously improving own contribution 
• Ability to quickly identify problems, opportunities, and alternative courses of action 
• Logical and efficient, with keen attention to detail 
• Strong client service orientation 
• Works with and without supervision and has the ability to prioritize and multi-task 
• Generate new and creative approaches to benefit processes and thinks outside the box 
• Maintains confidentiality 
• Continuous improvement and team work mindset

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    University of Texas at Austin
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    2304 Whitis Ave. Stop G6200
    Austin, Texas 78712-1508