Liberal Arts Career Services
Liberal Arts Career Services

EF Education First, Center Manager – Austin, Application Deadline, BTT Gateway Job ID 9755

Sat, February 28, 2015

Explore this position and learn how to apply via your BTT Gateway account,   9755 


 EF Language Travel is the world’s leading educational travel provider; offering students the opportunity to spend 2 – 4 weeks abroad, improving their language skills and participating in a full activity program.

EF is a global company which offers a range of great employment opportunities for young professionals; from summer jobs to potential future careers. We are looking for individuals who are interested in working in a fast-paced, international environment, developing their leadership and communication skills and being part of a dynamic and passionate team. If you have a strong entrepreneurial spirit, can work using your own initiative and are committed to quality performance, then we want to hear from you. For more information about working with EF, please visit our career page:

About the role

In this role you will assume overall responsibility for the smooth-running of the Center, support an international team and ensure a high level of customer service and student satisfaction.

•Ensuring the EF Center is set up prior to student and staff arrivals.
•Managing and motivating your team.
•Overseeing the management of stock and equipment.
•Preparing and delivering staff meetings and briefings.
•Delivering regular teacher briefings.
•Ensuring customer service goes above and beyond student expectations.
•Liaising with suppliers.
•Budgetary control, payroll and ensuring the Center’s paperwork are up to date.
•Student welfare and discipline.
•Dealing with problems and emergency situations should they arise and updating Destination Issue Log by using EF’s production system called ‘Elektra.’
•Setting up the school and ensuring all classrooms meet EF specifications and adequate resources are available throughout duration of program.
•Managing all teaching staff at your Center.
•Managing academic stock including exam papers, certificates and equipment.
•Teacher observations, feedback and development and inputting data into EF’s production system.
•Collating and reviewing academic paperwork.

Candidate Profile
•Management experience and an operational mindset.
•Organized, detail-oriented and dependable. Maintains a balance between professionalism and fun.
•ESL or TEFL certified, or teaching background a plus.
•Experience of working with young people.
•Business-minded with a strong sense of customer service.
•Enthusiastic, upbeat and a natural leader.
•Capable of using your own initiative.
•Have the right to live and work in the country of employment.
•Complete fluency in English.
•Valid driver’s license preferred.
•Attend a training weekend from prior to your contract commencing.

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    University of Texas at Austin
    FAC 18
    2304 Whitis Ave. Stop G6200
    Austin, Texas 78712-1508