Liberal Arts Career Services
Liberal Arts Career Services

Epic Health Services, Entry Level Service Supervisor, Application Deadline, BTT Gateway Job ID 8691

Sat, July 26, 2014

Explore this position and apply via your BTT Gateway account, Job ID 8691


An entry-level position built on teamwork between office and field personnel with the objective of providing above average customer service while focusing on best business practices to ensure the office not only meets, but also surpasses financial goals that are set forth. Must be able to work within a high energy, high paced, office environment while maintaining professionalism at all times
•Inputting referrals into Epic based computer software within 24 hours of the referral being made.
•Management of waiting list with accurate contact information, patient address, along with expected wait and visit time.
•Communicating with internal office staff status of potential referrals on the waiting list.
•Communicating with potential referrals on the respective waiting lists.
•Coordinating services with potential referrals to schedule evaluations and treatments.
•Communicating and coordinating with field agents when new referrals are available within their treating area.
•Communicates with leadership to help coordinate services as needed.
•Communicating with clients when services are placed on hold.
•Coordinating schedules between clients and field staff for optimum productivity.
•Input necessary information in the metrics by end of day.

•College degree preferred.
•Demonstrate leadership capabilities with ability to manage and place multi-disciplined health care staff.
•Public relations ability, interpersonal skill, professional telephone manner.
•Organized, flexible, attention to detail.
•Knowledge of health care preferred.
•Business decorum and appearance.
•Supportive of team concept.

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    University of Texas at Austin
    FAC 18
    2304 Whitis Ave. Stop G6200
    Austin, Texas 78712-1508