Liberal Arts Career Services
Liberal Arts Career Services

Qualtrics, Product Specialist, Application Deadline, BTT Gateway Schedule ID 583

Wed, September 23, 2015

Explore this position and learn how to apply via your BTT Gateway account, search for Schedule ID 583

The Company 

Qualtrics is a rapidly growing software as a service (SaaS) company and is the world’s leading survey technology provider. Our insight platform has transformed the way businesses collect, analyze, and act on valuable insights that drive better decision-making. Qualtrics was recently named one of America’s most promising companies and has been recognized as one of the best technology companies to launch your career. 

Founded in 2002, Qualtrics serves over 7,000 organizations worldwide, including half of the Fortune 100 and 99 of the top 100 business schools. Whether you are conducting academic research or building voice of customer, employee engagement, or market research programs, you can do it all on Qualtrics. We are doing just that for many of the world’s most forward-thinking brands including: HP, Wells Fargo, JetBlue, and Marriott International. 

Job Description 

As a Product Specialist you will work as a member of the Qualtrics University team helping some of the world’s top minds take their research to the next level. Whether you’re speaking with an undergraduate college student, a tenured professor, or a chief marketing officer, you will constantly be challenged to come up with new and creative solutions to our clients most difficult technical questions. An analytical mind, problem-solving skills, and a strong technical aptitude are necessary to ensure our clients receive the world-class support they deserve. 

As Qualtrics continues to grow at an accelerating rate, we are in need of talented people who can grow into the roles that are on the horizon. Qualtrics University serves as a 12-24 month training ground for our future leaders and our strongest contributors. The in-depth product knowledge you will gain will set you up for a successful career with Qualtrics. If you love learning new technologies, thrive in a fast-past and dynamic environments, and love the idea of tackling new challenges everyday, this position is for you! 

Responsibilities 

-Quickly become an expert on the Qualtrics Research Suite and supporting software 

-Solve complex technical support problems both independently and in a team environment 

-Clearly communicate solutions back to clients through phone and email 

-Train and teach clients on specific and new aspects of the Research Suite platform 

-Actively troubleshoot and test processes to discover gaps in product functionality 

-Continually adapt and develop in-depth product knowledge and learn new technologies 

Minimum Requirements 

-Bachelor’s degree completed 

-Background in a hard science (math, statistics, physics, chemistry, IT, computer science etc.) or a demonstrated technical aptitude 

Preferred Requirements 

-History of solving unique problems and delivering results 

-Strong self-motivator with the ability to tackle complex issues 

-Professional and engaging communicator with experience working in a customer/client facing or teaching role 

-Proven excellence in written and oral communications 

-Quick learner with a history of learning new technologies/software 

-Teaching and/or tutoring experience 

-Research experience 

Qualtrics Benefits 

-Competitive salary 

-Quarterly performance bonuses 

-Relocation bonus for out of state candidates 

-Improved qualifications/technical skills (HTML, Javascript, CSS) 

-25 days of paid vacation a year 

-Qualtrics pays all medical insurance premiums for all employee and dependents 

-Free food and drinks, massage chairs, ping pong, and an on-site gym!

Bookmark and Share


  •   Map
  • Liberal Arts Career Services

    University of Texas at Austin
    FAC 18
    2304 Whitis Ave. Stop G6200
    Austin, Texas 78712-1508
    512-471-7900