Liberal Arts Career Services
Liberal Arts Career Services

Reynolds and Reynolds Company, Bilingual Customer Service Representative, Application Deadline, BTT Gateway Job ID 9772

Sun, February 1, 2015

Explore this position and apply via your BTT Gateway account, Job ID 9772

As a Customer Service Representative you are trained on all aspects of your job – no previous computer or dealership experience is necessary. We will teach you all you need to know to be successful in this position. 

You will establish a working relationship with 30-40 Spanish-speaking customers across the U.S. and become the primary contact point for these accounts. The majority of each day is spent handling customer calls helping our customers use varying software applications such as payroll, accounting, inventory and invoicing. 

You will work as part of a team, utilize a knowledge base, and work with your teammates and online resources to help answer questions from our customers. You will be part consultant, part trainer and part trouble-shooter. 

To be successful you should enjoy helping people, problem solving and looking for interaction with both fellow associates and customers. 

Training: 

Training can last up to 3 months, and includes classroom instruction as well as hands-on work. 

Requirements: 

• Fluent in Spanish 
• Native Spanish speakers preferred 
• High School diploma or equivalent 
• Great communication and time management skills 
• Ability to problem solve 
• Enjoy interaction with customers and fellow associates 

Benefits: 
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: 
• Medical, dental, vision, and life insurance 
• 401(k) – 100% matching up to 6% of compensation 
• Paid vacation and sick days 
• Eight paid holidays 
• Professional development and training through our internal training department 
• Promotion from within 
• Free on-site fitness center with a cardiovascular fitness area, weight room, locker and shower facilities 
• Medical clinic staffed by a Nurse Practitioner and on-site prescription delivery 
• Company sports leagues including softball, volleyball, soccer, and many more 
• World-class cafeteria with a variety of daily options and specials 
• Company-sponsored events including the Family Picnic, Company Cook-Off, and a number of charitable activities 
• Credit Union membership 
• Referral bonuses 
• Associate discounts for cell phones, cars, computers, entertainment, and much more

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  • Liberal Arts Career Services

    University of Texas at Austin
    FAC 18
    2304 Whitis Ave. Stop G6200
    Austin, Texas 78712-1508
    512-471-7900