Liberal Arts Career Services
Liberal Arts Career Services

Sprinklr, Success Management Intern, Application Deadline, BTT Gateway Job ID 10083

Mon, March 30, 2015

Explore this position and learn how to apply via your BTT Gateway account, BTT Gateway Job ID 10083 

Success Manager Intern (SMI) will ensure that every client derives the most value possible from the Sprinklr experience. SMI's will report directly to Success Directors (SD) and will act as a day-to-day resource, assisting the SD in managing client happiness, and supporting SDs to ensure optimal client service as it relates to platform performance, functionality, enhancements, and configuration. SMI will be involved in working with internal Sprinklr Success team to assist in tasks related to managing client tasks and/or growing existing accounts. Tasks include basic platform configuration activities, support ticket management, communication organization and general account support of the SD. 

Desired Skills and Experience 

Ability to multi-task in a dynamic and fast-paced environment 
Willingness to work both independently and as part of a team 
Capacity to learn and apply new technologies quickly 
Exceptional problem-solving abilities 
Excellent communication skills ? both verbal and written 
Friendly and approachable personality 

Undergraduate Juniors & Seniors preferred 
Ability to work 15+ hours per week (part time) 
A minimum 3.25 GPA required 
Previous internship experience preferred

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    University of Texas at Austin
    FAC 18
    2304 Whitis Ave. Stop G6200
    Austin, Texas 78712-1508