Liberal Arts Career Services
Liberal Arts Career Services

Texas Department of Family and Protective Services, CPS Investigation Worker Trainee, Application Deadline, BTT Gateway Job ID 10703

Thu, October 8, 2015

Explore this position and learn how to apply via your BTT Gateway account, Job ID 10703

Job Description: 
The position, under the direction of a child placement supervisor, performs advanced social work related to protective services, intake, child abuse or neglect, investigation, foster care and adoptions. Work involves making determinations of appropriate actions necessary to resolve family emotional and/or physical stress situations which cause child abuse or neglect. The position interacts routinely with Texas Department of Family and Protective Services staff, clients, representatives from various organizations, and the general public. To view a realistic online video about Child Protective Services workers and clients, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.  
Essential Job Functions: 
• Responds quickly in crisis situations involving children who may be in an abusive or neglectful situation. Sometimes these situations can be dangerous. • Conducts forensic investigations of reports of abuse/neglect to children to determine if abuse or neglect occurred and conducts social work assessments to determine the current or future risk of harm to children. • Observes children for signs of any harm and assess the signs to determine if they are the result of abuse or neglect. This could involve children with serious injuries and child fatalities. • Interviews people in the case such as the parents, caregivers, person who reports the concern, family members, and others familiar with the family situation. This may include medical staff, teachers, law enforcement, etc. • Assesses child safety and takes the necessary actions to protect the child as appropriate. This could include removing a child from their family. • Talks frankly and objectively with families about matters they may consider personal and private, such as parenting decisions and actions, sexual abuse, income, money management, and personal relationships. • Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources. • Documents all relevant and appropriate information gathered during the investigation and completes all required forms accurately and in a timely manner. • Gathers family and kinship information to support the child in a placement, should the child be placed in DFPS custody. • Participates in a regular on-call rotation that requires response to situations of abuse/neglect after normal business hours including overnight and weekend. • Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and the community. • Works under constant deadlines that require prioritizing tasks and the ability to work flexible hours. • Maintains a balance of objectivity and empathy for families living in stressful and crisis situations. • Attends and participates in training/meetings/staffings. • Performs other duties as assigned and required to maintain unit operations. • Promotes and demonstrates appropriate respect for cultural diversity and competency among coworkers and all work-related contacts. • Attends work regularly in accordance with agency leave policy.  
Knowledge Skills Abilities: 
Knowledge of child development. • Knowledge of family dynamics. • Skill in establishing and maintaining effective working relationships. • Skill in effective verbal and written communication. • Ability to operate a personal computer • Ability to handle multiple tasks and meet deadlines. • Ability to work with other professionals in the community • Ability to be on call on a rotating basis and work irregular hours. • Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions.  
Registration or Licensure Requirements: 
This position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for positions must have a reliable motor vehicle; an acceptable driving record for the past five years; a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load that applies to the job; and proof of insurance. Applicants must provide proof of driving record, insurance, and license.  
Initial Selection Criteria: 
Child Protective Services Specialist I: Graduation from an accredited four-year college or university. Child Protective Services Specialist II: Employed as a Child Protective Services Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist II in Texas Department of Family and Protective Services. Child Protective Services Specialist III: Employed as a Child Protective Services Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist III in Texas Department of Family and Protective Services. Child Protective Services Specialist IV: Employed as a Child Protective Services Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist IV in Texas Department of Family and Protective Services.  
Additional Information: 
This position may be filled at any level from a CPS Investigator I to CPS Investigator IV. The starting salary range is $2747.96 to $3657.52 per month and will be based on the qualifications of the selected applicant. Factors such as education and experience may be considered when establishing the starting salary. The starting salary for former agency employees and employees transferring directly from other Texas state agencies may exceed the range above. Applicants selected for this position are also eligible to receive a $416.66 monthly increase in addition to the base salary. Applicants hired into an investigative position will receive this increase the first of the month following 120 days of tenure. Once employed, the incumbent must remain in an investigative position to continue to receive the additional pay. Applicants for this position who are screened and selected for further consideration are required to complete on-line assessments as part of the hiring process. Applicants must complete the on-line assessments to be eligible to progress through the process and possibly receive an interview. If the applicant is not deemed a match for the position, the applicant will not be invited for an interview. Applicants must wait 6 months to re-take any assessment. As part of the assessments process, applicants receive an e-mail providing instructions on how to complete the assessments. The subject of the email is "DFPS Assessments Process Update". The assessments are web based and may be completed from any computer with internet access. The assessments are confidential and take approximately 2 to 2.5 hours to complete. Please note, credentials for the assessments may expire after five (5) days and candidates with incomplete assessments may not be moved forward in the process. Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone. Bilingual applicants (SPANISH/ENGLISH) are encouraged to apply. Bilingual applicants selected for this position are eligible to receive an additional 6.8% increase to the base salary after successfully passing a bilingual test. (The applicant will need to be fluent in writing/speaking in Spanish in order to receive the salary increase). In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. COMPETENCIES REQUIRED/ACQUIRED DURING THE FIRST FEW MONTHS OF EMPLOYMENT: PROCESS COMPETENCIES A process competency refers to a general approach to practice that can be observed in a newly hired CPS Specialists' interactions with children, families, and safety networks. Engaging • Understands and is able to articulate how family engagement is critical to achieving safety, permanency, and well-being. • Can identify basic strategies for engaging children and families. • Understands and appreciates the different views, expertise and experience of others; takes into account the perspectives of other individuals Teaming • Understands the need to expand the child's safety network beyond caregivers and to other adults who care about the child and can participate in day to day safety of the child. • Interviews caregivers to identify individuals who may be supportive of the caregiver and/or child. • Interviews children to identify individuals who may be supportive of the child and/or caregiver. Assessing • Understands and is able to articulate the concept of child safety. • Is able to identify one's own biases and is willing to challenge one's own thinking. • Regularly seeks information from a variety of sources to make and revise assessments. • Understands the importance of and is able to make judgments based on factual information vs. assumptions. Planning • Considers ways to ensure personal safety in addition to safety of children and families during interviews and other meetings Intervening • Understands and is able to articulate what an intervention is and the variety of interventions CPS might use under which circumstances. Evaluating • Understands and is able to articulate personal responsibility for outcomes in a case. CONTENT COMPETENCY A content competency refers to a specialized domain of knowledge that should be integrated into process competencies. Domestic Violence • Understands and is able to identify power and control. • Distinguishes domestic violence from other types of violence • Is able to identify and refer both victims and perpetrators of domestic violence to appropriate services. Mental Health • Can articulate symptoms of broad mental health diagnostic categories. • Is able to make appropriate referrals for crisis intervention, psychological and psychiatric evaluations. • Can articulate mental health resilience factors and recovery process. Substance Abuse • Distinguishes between substance use, abuse, and chemical dependency. • Can articulate physical and behavioral warning signs of substance use and abuse. • Administers and/or makes referrals for drug testing as appropriate. • Makes referrals to community and contracted services available to treat substance abuse. • Can articulate substance abuse resiliency factors and recovery process. PROFESSIONAL COMPETENCIES Demonstrates a basic understanding of the following • Federal and state law, regulations and rules for the operation of child protection programs. • The statutory responsibility for reporting suspected abuse and neglect • Roles and responsibilities of participants in the global child welfare system, including children, families, child protection, various courts, and other child/family serving agencies • Legal definitions and concepts, including ethics, and is able to apply them within the law to casework and judicial process Establishes Effective Relationships with Colleagues • Is willing to accept and provide support and assistance from/to co-workers, supervisors and other child protective services employees • Is able to build and maintain effective working relationships with external stakeholders Follows policy and procedures • Is able to learn and understand the specific policies and procedures for child protective services • Understands the policy requirements of ethical practice and the ramifications to staff and clients when this does not occur. • Demonstrates adherence to policy and best practice Documenting • Records observations accurately as part of case documentation, using specific quotes and precise behavioral descriptions of the danger and its impact on the child • Prepares clear, accurate, and appropriate written communications or documents • Prepares court documents such as petitions, affidavits and court reports Managing Time • Acts quickly to solve problems and to get things done • Uses technology, "to-do" lists or other tools to manage time, keep track of what needs to be done, and manage multiple, pressing job demands • Regularly re-assesses and re-prioritizes in order to focus attention on the most important tasks PHYSICAL REQUIREMENTS: These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible. Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb. Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions. Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights. Interview Requirements: Any candidate who is called to an agency for an interview must notify the interviewing agency in writing of any reasonable accommodation needed prior to the date of the interview. In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

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    University of Texas at Austin
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