Liberal Arts Career Services
Liberal Arts Career Services

YMCA of Austin, Community Outreach Program Director, Application Deadline, BTT Gateway Job ID 9729

Sun, February 1, 2015


Explore this position and learn how to apply via your BTT Gateway account, Job ID 9729, expiration 2/1


The Program Director is responsible for the organization, delivery and quality of YMCA programs, including Summer Camps, Mind, Exercise, Nutrition Do It! (MEND) and Early Learning Readiness (ELR) to the membership, program participants, and community. This position works independently under general direction and is expected to determine how to accomplish tasks. 


Values – Demonstrates, through words and actions, the Y’s core values of caring, honesty, respect, faith, and responsibility and a commitment to the Y’s mission, in all matters and at all times 
Relationships - Builds authentic relationships in the service of enhancing individual and team performance to support the Y’s work. 
Communication – Listens and expresses ideas effectively and in a manner that reflects a true understanding of the needs of the audience. 
Commitment to Quality Results – Demonstrates and fosters a strong commitment to achieving goals in a manner that provides quality experiences 
Self-Development - Is dedicated to the improvement of own capabilities, and demonstrates this through the continual expansion of knowledge and skills. 
Emotional Maturity- Demonstrated effective interpersonal skills. 
Innovation - Participate in the generation, experimentation, and implementation of new approaches and activities that improve and expand the Y’s mission and work. 
Philanthropy - Values and supports the many facets of philanthropy as an essential component on achieving the Y’s mission 
Finance - Demonstrates and sustains the Y’s nonprofit business model. 
Functional Expertise- Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. 


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education- Four-year college or university education in business, human services, youth programming, non-profit management or related field. 
Bilingual (English & Spanish proficiency) skills required. 
Experience- 2-4 years of professional experience including experience overseeing programs and supervising 10-25 employees. 
Strong written and verbal communications skills 
Knowledge of member relations system and/or database 
Proficiency in Microsoft Office, especially Excel, Word, Outlook 
Ability to apply knowledge of accounting and finance basics 
Must assume responsibility for accuracy and timeliness of work product 
Willingness to work evenings, weekends, and holidays as needed to meet deadlines 
Ability to work well under pressure and meet strict deadlines 
Demonstrated maturity and leadership skills 
Experience or aptitude in supervising employees 
Energetic, assertive, and goal oriented 
Ability multi-tasking. 
Ability to take direction and work well with others 
Interest, knowledge, skill, and enthusiasm in the area of youth programming 
Ability to speak effectively before groups of members, participants, or employees of the Association 
Ability to deal with problems involving several concrete variables in standardized situations. 

Annual salary of 33,000 to 38,000, plus full benefits package including dental, vision, health insurance and employer matched retirement plan. 


The member relations aspect of this position requires that relationship building be a top priority at all times, attending to the needs and requests of health seekers, members, and all people associated with the YMCA in a courteous and friendly manner. 

Specific Duties: 

Promotes and incorporates the YMCA five core values, 40 Developmental Assets, and character development model into all program activities 
Maintains a professional and communicative relationship with co-workers and program staff. 
Assists in the communication of program information to participants 
Ensure completion of required program and participant paperwork. 
Tracks and updates MEND and ELR attendance reports. 
Communicates and corresponds with parents, health professionals and community partners as required. 
Enters all data onto the MEND Foundation system (OMMS) soon after evaluation sessions are completed. 
Provides accurate and timely program communication to YMCA staff, Director, and Executive. 
Responds to participant inquiries and issues in timely manner. 
Actively and enthusiastically support the Branch and Association goals and directions through effective completion of tasks and verbal display to peers, staff, members, and guests. 
Recruit, identify, interview, and hire after school and camp staff. 
Ensure all new staff complete YMCA of Austin paperwork and required trainings. 
Monitor and update all required staff certifications and scheduling of trainings. 
Observe and evaluate programs and staff regularly. 
Regularly communicate with school staff and develop strong working relationships. 
Exceed expectations of school staff, including principal, assistant principal, and custodians. 
Serve as an exempt staff member to the YMCA of Austin, performing those duties as assigned by supervisor(s) and Branch Executive Director. 
Identify and cultivate partners to enhance existing on-site programming. 
Participate in Program Services and YMCA of Austin association special events. 

Supervisory/General Responsibilities 

Supervise part time, non-exempt employees and volunteers in the ELR, MEND and Summer Camp Program. 
Manage daily MEND and ELR grant data and medical outreach. 
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. 
Recruits, trains, and develops non-exempt and part time program staff and volunteers. 
Plans, assigns, and directs staff and volunteer work. 
Conducts performance appraisals, rewards, and discipline. 
Addresses complaints and resolve problems. 
Assists in the marketing and distribution of program information. 
Enters and tracks all electronic enrollment for programming  
Monitors and evaluates the effectiveness of and participation in program. 
Monitors program budget. 
Assists in branch fund raising activities and special events. 
Maintains an up-to-date database of applicants / participants. 

While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, talk and occasionally lift and/or move items including equipment, furniture and/or children. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

Work Environment: 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. 

This position has a primary impact on the overall effectiveness with which the Association accomplishes its aims and objectives in the community. The incumbent has a primary impact on the community’s understanding of the total YMCA of Austin’s mission through: 

The interpretation of the mission and the purpose of the Association to the community. 
The sound administration of programs, good public relations, solid financial and records systems, and good management. 
The development and maintenance of trained, helpful and knowledgeable staff. 
Recognition by the community of the YMCA as providing excellent service for all who walk through our doors, participate in a program/event or contact us in person or by phone or email. 
Effectively connecting and building relationships with members and the community, resulting in increased enrollment and retention. 
Cooperative and effective work as a team member by communicating and contributing information on a continuous basis. 
Adherence and enforcement of all Association policies and procedures specifically related the Program Services operations.

Bookmark and Share

  •   Map
  • Liberal Arts Career Services

    University of Texas at Austin
    FAC 18
    2304 Whitis Ave. Stop G6200
    Austin, Texas 78712-1508