Liberal Arts Career Services
Liberal Arts Career Services

Swift Medical

Spring 2021

Position: Customer Success and Enablement Intern
Major: Psychology Freshman
Name: Aishini Damaraju

Swift Medical is a Canadian healthcare technology start-up that specializes in wound care. They have developed an app which allows healthcare workers to image and determine the dimensions of a wound using only the camera on their cell phone. In current practice, the most common way to measure a wound is by using a paper ruler. But this method is highly inaccurate and cannot provide the precision necessary in wound-care treatment. Swift’s goal is to utilize their technology to standardize and use a more data-driven approach with an emphasis on precision, to improve the standard of wound care.

I found this internship through a mentor I met during a previous internship. My mentor introduced me to my internship supervisor, and after a series of interviews, I was accepted to Swift as an intern in the Customer Success and Enablement department. I was placed in a team of students called “StartEx”, and my project during this internship was to develop a series of communications aimed toward clinical users when Swift was integrating and enabling their technology with a new client. The goal of the campaign was to provide the clinical users with more information about Swift and how to utilize it, before they actually begin using it in practice. During this project, I had the opportunity to work with various departments at Swift including the clinical team to understand the clinical basis of the technology, the customer success department to understand Swift’s enablement procedure, and finally, the marketing team in order to ensure that the campaign aligned with Swift’s image and correctly represented the company.

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