Liberal Arts Career Services
Liberal Arts Career Services

Travelers Insurance

Summer 2017

Position: Claim Professional Development Program Intern
Student: Economics Sophomore

My title is Claim Professional Development Program Intern at The Travelers Companies Inc. This is usually a two to three year program. You spend your first summer at the company rotating through the different lines of business which would consists of Auto, Operations, Property, General Liability, Workers Compensation. Not all office locations will have all lines of business. The next summer you spend it getting licensed as a professional adjustor in the state you want to work in. After getting your professional credentials, the company will then offer you a full-time claim professional position at the location you interned at. The company is looking to hire bilingual people due to the large Hispanic population.

The company has a flexible work schedule so there is no set time you have be at the office as long as it is between 7am to 9pm. I usually come in at 7:30am since I like to go home early. The first thing I do is log on to my computer then I go talk to mentor to say good morning. In the morning, sometimes I have my weekly meeting with the claim center vice president to see what projects I have been working on. I usually work on the project on hand or I will be attending meetings or I could be going out to the field to do investigations, visit claimants, or to court hearings. The projects I work on could be compiling data and analyzing trends or quarterly financial audits or legal processing. I would do whatever was needed around the office. I spent quite a large chuck of my time with the staff attorneys. I would help prepare documents for hearings and mediations; I would do similar work to that of paralegals. Meeting often consisted of going over quarter/monthly financial or operational results or continued learning classes or planning new office initiatives. I would often end my day by meeting with my manager to update him what I had done for the day.

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    University of Texas at Austin
    FAC 18
    2304 Whitis Ave. Stop G6200
    Austin, Texas 78712-1508