College of Liberal Arts

Classroom Support

Professor at podium using classroom technology

We support the technology and AV in over 500 classrooms across 38 campus buildings. Our team takes a proactive approach to support and provides a rapid response time of under 10 minutes for critical issues impacting classes and meetings in supported rooms.


For Classroom Support
CALL 512-471-5000
OR EMAIL
help-la-classroom@austin.utexas.edu
Jeff Ventrano
Director of Instructional Technology Support
Mezes 3.312
jventrano@austin.utexas.edu
512-471-0548

Example Projects and Information

Daily classroom checks keep classes moving

The Classroom Support team performs daily in-person checks of all general-purpose classrooms AV systems each morning before classes begin, adding up to over 48,000 proactive checks every academic year. These checks ensure faculty across the university experience little-to-no downtime and reduce support calls during peak class times.

Classroom Technology Orientation – Meet your room

We offer in-person orientation appointments for faculty and staff new to using technology in a specific classroom or meeting room. Our STAs and full-time staff are available for scheduled orientation appointments to help you get familiar with the room's technology basics before your first class or meeting.