Department of Psychology
Department of Psychology

Reading between the lines in e-mails

Tue, December 14, 2010

James Pennebaker and Molly Ireland's research on language style matching is the focus of an article in The Globe and Mail. Psychologist Susan Pinker writes that their study "shows that an analysis of the small connecting words in any e-mail or text reveals how engaged two correspondents are, with each other and with the subject they’re discussing. The more their grammatical structures match – the more they echo each other’s ifs, ands, or buts – the more mutual interest and trust in the relationship. Read more...Test the language matching of your email exchanges at

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