Liberal Arts Career Services
Liberal Arts Career Services

Charles Schwab & Co., Schwab Intern Academy - Core & Trading Client Experience Track, Application Deadline, BTT Gateway Job ID 9843

Wed, April 1, 2015

Explore this position and learn how to apply via your BTT Gateway account, Job ID 9843

It’s not often you get a chance to work with a company that’s been challenging the conventions of the industry for over 40 years. But that’s what you could be doing next summer!  

Schwab’s reason to be is to help our clients create a better future for themselves, their families and their communities. It’s summed up in our tag line: ‘own your tomorrow’, and it permeates everything we do. 

Schwab Intern Academy is our centrally managed summer internship program for juniors/rising seniors and graduate students. The design of the program invites interns to engage directly in Schwab’s culture of service while challenging themselves through a structured blend of learning programs, team-building activities, networking opportunities, and enriching work projects. Features of our Summer 2015 Program include: 

Business Track Project: Real work with a Schwab organization that provides a meaningful and valuable experience to translate classroom learning into a real business project (see below for more details). 
Intern Cohort Project: Opportunity to partner with other interns to brainstorm and present solutions together. 
Training & Learning Activities: Structured and facilitated classroom training, team discussions and events, individual assessments and activities, mentorship and senior leader meetings, and on-the-job training. 
Feedback Loop: Regular feedback from your manager and mentor, career-related discussions, and feedback from you too. 

As a Schwab Intern, you will have the opportunity to gain support from the interaction with professionals across Schwab, including senior leaders, in addition to a dedicated mentor. Schwab is a ‘strengths-based’ organization and during your internship you will learn about yourself and how to apply your unique strengths, abilities, and goals to the work you do with us and beyond. 

Schwab evaluates intern candidates with one objective approach. We look for students with the following characteristics: 

Optimism and curiosity, who are inspired by a keen sense of purpose, awareness and knowledge 
Adaptability and flexibility, who enjoy working through cross-functional partnerships and collaboration to achieve a common purpose 
An innovative and questioning mindset, who constantly look for better ways to do things 

Because interns are considered a primary pipeline for full time opportunities, every intern candidate must be eligible for full time hiring upon graduation and must also meet the following requirements: 

Enrolled in a current undergraduate or graduate program tracking to a bachelors or master’s degree 
Planned graduation between December 2015 and May/June 2016 
Ability to work full time and on-site at Schwab during the 9-week program, from June 15 to August 14 
Specific skills as needed by Business Track 

Recognized as an industry leader, Schwab’s welcoming culture will embrace your individuality and partner you with other like-minded and solution-focused students. We will invest in your summer experience by providing you direction and leadership for a robust and well-rounded internship as well as a focus on a potential future career with Schwab. 

Please Note: For the Summer Internship 2015 Program there will be multiple Business Tracks and we encourage you to apply for all Tracks for which you are qualified and interested. Regardless of which Track you pursue, our goal is to provide each intern with a consistent and unique experience; an experience you won’t soon forget! 

Core and Trading Services Client Experience Track 

The Core and Trading Services Client Experience function at Charles Schwab takes a leading role in ensuring a high quality client experience that engenders strong loyalty amongst our investor and trading clients. The team contributes to the growth, satisfaction and profitability of the firm’s retail Core Investor and Trading Services client base by developing and executing strategies that deliver exceptional client experiences. This is accomplished by understanding our clients’ wants and needs and designing the combination of services, products and tools that best address these wants and needs. The team works closely with partners in marketing, service, technology, and research to accomplish our planning and execution. 

The Interns would participate in one or more Client Experience projects designed to improve the client experience. The projects would entail assessing various product or service delivery needs, developing plans to address, and/or managing tactical execution. The Interns would have the opportunity to participate on cross-functional teams under the guidance of an experienced financial services professional. Deliverables may include PowerPoint presentations outlining recommendations based on their assessments and/or plans for tactical execution.

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