Liberal Arts Career Services
Liberal Arts Career Services

The Honest Company, Client Services Representative, Application Deadline, BTT Gateway Job ID 10700

Thu, August 20, 2015

Explore this opportunity and how to apply via your BTT Gateway account; search for Job ID 10700

 

The Honest Company is one of the fastest growing companies in the US, founded by a passionate team: Jessica Alba, Brian Lee, Christopher Gavigan, and Sean Kane. We are looking for Client Services Representatives who are excited by the prospect of providing delightful service to all Honest Company clients, whether by phone, email, web-chat, or Facebook. We are a talented, passionate, and determined group with a great sense of camaraderie.



BENEFITS:

Fun and plenty of unique culture is something that comes naturally to us, since we definitely believe in enjoying the place where we work. This includes monthly town halls, special events like Computer Science Education Week, plenty of volunteer opportunities, and more!
Aside from the distinct culture, some of the other benefits of working here include low cost healthcare options, 401(k) matching, fitness reimbursement benefits, and a stocked kitchen.
Strong belief in promoting from within the department and career-pathing.
We provide you with 11 paid holidays, including Martin Luther King, Jr. Day and President’s Day.
Significant discounts on all Honest Company products.
KEY RESPONSIBILITIES:

Provide delightful customer service through casual and unscripted conversations. No cold calling whatsoever!
Assist in sales by providing detailed information about products and services to increase company revenue.
Collaborate with other departments and provide them with important consumer data to ensure hyper-growth!
Resolve billing and technical issues, and provide order status information and assistance in website navigation to increase repeat business.
Due to our hyper-growth, the ability to work in a fast paced environment is a must.
Taking care of customer needs with a true and dedicated sense of service.
QUALIFICATIONS:

Must have a Bachelor’s degree.
Possesses strong oral, written, and listening skills, and the ability to assist our members in a courteous manner.
Ability to work a flexible schedule in order to meet the needs of the business during peak seasons and special events.
Bilingual in Spanish, French, or Mandarin a plus!

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  • Liberal Arts Career Services

    University of Texas at Austin
    FAC 18
    2304 Whitis Ave. Stop G6200
    Austin, Texas 78712-1508
    512-471-7900