Liberal Arts Career Services
Liberal Arts Career Services

The Honest Company, Client Services Representative, Application Deadline, BTT Gateway Job ID 11406

Sat, February 6, 2016

Explore this position in your BTT Gateway account, Job ID 11406

The Honest Company is one of the fastest growing companies in the US, founded by a passionate team: Jessica Alba, Brian Lee, Christopher Gavigan, and Sean Kane. We are looking for Client Services Representatives who thrive on providing delightful customer service to all Honest Company clients. We are a talented, passionate, and determined group with a strong sense of camaraderie and a rapidly growing team in Austin, Texas. 


Responsibilities 

Members of our team create an exceptional experience for our clients by providing delightful customer service through genuine and unscripted phone conversations. No cold calling is involved.  
They assist with sales by providing detailed information about products and services to increase company revenue. 
They collaborate with other departments as needed and provide important consumer data to ensure hyper-growth! 
They resolve billing and technical issues, provide order status information, answer product questions, and offer assistance in website navigation for clients to increase repeat business. 
Due to our hyper-growth, the ability to work in a fast-paced environment is a must. 
You must also be dedicated to taking care of customer needs with a true and genuine sense of service. 


Qualifications 

Must have a Bachelor’s degree. 
Must possess strong oral, written, and listening skills, and the ability to assist our members in a courteous manner. 
Must have ability to work a flexible schedule in order to meet the needs of the business during peak seasons and special events. 
Bilingual in Spanish, French, or Mandarin is a definite plus! 
Ability to work full-time from our Austin, Texas office (this is not a remote position) 


Benefits 

Plenty of fun and a unique culture is something that comes naturally to us, since we deeply believe in enjoying the place where we work. This includes special events like summer socials, Computer Science Education Week, volunteer opportunities, kombucha Thursdays, and so much more. What would you bring to Honest Austin? 
Aside from the distinct culture, we also enjoy low-cost healthcare options, 401(k) matching, fitness reimbursement benefits, PTO, free onsite yoga, and a kitchen stocked with healthy snacks to fuel you through your day. 
We believe in promoting from within the department and creating a strong foundation for professional growth. 
We offer up to 11 paid holidays, including Martin Luther King, Jr. Day and President’s Day. 
You can't beat significant discounts on Honest Company products! What's your personal favorite? 


Who We Are 

The Honest Company, a leading healthy lifestyle brand, is committed to creating products that are effective, safe, delightful, accessible, and responsible. In pursuit of its mission to empower people to live a healthy and happy life, The Honest Company's portfolio of 100+ products address the ever-growing category needs of baby, personal care, home care, vitamins & supplements, and gear. As a mission-driven company and trusted resource, Honest provides education, support, and inspiration to its community of members. It was launched in 2012 and now has a presence across the U.S. and Canada at HONEST.com and in over 3,500 retail locations. Through its social goodness platform, Honest invests in building healthy, safe families. The Honest Company is privately held and headquartered in Santa Monica, California. 

Website: www.honest.com 
Twitter: twitter.com/Honest 
Facebook: facebook.com/TheHonestCompany 
Pinterest: pinterest.com/HonestCompany

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  • Liberal Arts Career Services

    University of Texas at Austin
    FAC 18
    2304 Whitis Ave. Stop G6200
    Austin, Texas 78712-1508
    512-471-7900