Liberal Arts Career Services
Liberal Arts Career Services

Travelers, Claim Professional Trainee, Application Deadline, BTT Gateway Job ID 9657

Thu, April 30, 2015

Explore this position and apply via your BTT Gateway account, Job ID 9657

Claim Professional Trainee/Operations 

Are you customer focused? Are you investigative in nature? Do you like to help people? Do you want to go home at the end of the day knowing you’ve helped make a difference in the life of someone else? As a Travelers Claim Professional, you have the opportunity to make a career out of helping our customers when they need us most. 

Whenever Travelers’ policyholders incur a loss involving their home, auto, business or personal property, they rely on one of our highly-trained Claim professionals to help them get their life or business back together. Claim professionals encounter issues involving auto, property, liability, workers compensation and subrogation losses of all types on a daily basis. Our work is both challenging and rewarding! 

Claim Business Units 
Claim is comprised of four major lines of business, plus subrogation. In addition, each of our Claim Centers has an Operations organization designed to maximize the effectiveness and efficiency of the Center. Candidates are hired into one of these five business units or Operations to begin their claim professional careers. 

Auto claim professionals resolve vehicle damage and liability claims, including auto total loss claims. 

Property claim professionals assess damages and resolve dwelling and commercial business property damage claims. 

Workers Compensation 
Workers compensation professionals manage claims for injured workers rising out of employment, including wage loss and medical treatments. 

General Liability 
General liability professionals manage a wide variety of liability claims, including slip and falls, dog bites and product claims. 

Subrogation claim professionals pursue recovery of payments for auto, property and workers compensation claims.  

Provide critical assistance to the Claim Center by collaborating closely with claim/medical professionals in areas of customer service, financial transactions and business information. 

Training and Development 
Participants will undergo a structured training program which, depending upon the business unit, consists of formal training, online courses and on-the-job training. Participants may take coursework at Claim University, a state-of-the art facility in Windsor, Conn., featuring a property and auto lab. In states where an adjuster’s license is required, participants will be sent to licensing class within their city. 

As developing Claim professionals, participants will learn effective strategies for investigating, negotiating and resolving claims thoroughly, accurately and efficiently. Understanding what happened, estimating damage, determining what coverages apply and helping our customer through the process are fundamental to this role. Operation positions are designed to introduce you to the insurance profession, while providing the opportunity to advance into Claim Professional and other insurance roles. Because we offer a wide variety of insurance products to both individuals and Fortune 500 businesses, there are always opportunities for participants to learn new skills and grow throughout their career. 

- Undergraduate degree with a preferred GPA of 3.2 or greater 
- Effective organizational, time management and multi-tasking skills 
- Strong analytical and problem-solving skills 
- Excellent decision-making ability 
- Effective written and verbal communication skills 
- Able to work independently and in a team environment 
- Legally eligible to work in the United States 
- Current/valid driver’s license required for some positions 
- Able to travel to other locations for training as needed 
- Willingness to embrace and embody our core values: integrity, discipline, accountability, teamwork, ingenuity and a customer-centric orientation 

Suggested Majors 
- Business 
- Construction Management/Engineering 
- Communications 
- Liberal Arts 
- Risk Management and Insurance 

Positions are available in various offices across the United States.

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    University of Texas at Austin
    FAC 18
    2304 Whitis Ave. Stop G6200
    Austin, Texas 78712-1508