Liberal Arts Career Services
Liberal Arts Career Services

YMCA of Austin,Inc., Donor Relations Coordinator, Application Deadline, BTT Gateway Job ID 10892

Fri, September 11, 2015

Under the guidance of the Annual Campaign Director, the Donor Relations Coordinator is responsible for providing support for all fundraising activities of the Development Department that relate to the Annual Campaign. 

Community: Demonstrates a desire to serve others and fulfill community needs. 
Philanthropy: Secures resources and support for all philanthropic endeavors. 
Values: Accepts and demonstrates the Y’s values. 
Relationships: Builds rapport and relates well to others. 
Communication: Listens for understanding and meaning; speaks and writes effectively. 
Project Management: Establishes goals, clarifies tasks, plans work and actively participate as a key staff member. 
Quality Results: Strives to meet or exceed goals and deliver a high-value experience for members. 

Must be interested in contributing to the mission of the YMCA 
Must have some prior experience in a customer service setting 
Must have strong administrative, clerical, computer and data entry skills 
Must have excellent communication skills as well as the ability to work well with a variety of publics and in a team environment 
Must be self-confident, results-oriented and must maintain high ethical standards and discretion in handling sensitive and confidential information 
Strong attention to detail 
Ability to deal with problems involving several concrete variables in standardized situations 
Strong writing and editing skills are preferred. 
Required Experience: 
Bachelor’s degree or 2 years of successfully completed college courses 
2 years of professional experience using Microsoft Office Suite (including Excel and Word) 
2 years of experience with database management, preferably DAXKO and/or Blackbaud 
Nonprofit experience is preferred 

Pay rate between $12 and $15/hour depending on experience with full benefits package including medical, dental, and vision coverage plus employer matched retirement upon reaching eligibility. 

The donor relations aspect of this position requires that relationship building be a top priority at all times, attending to the needs and requests of donors, volunteers, members, staff, and all people associated with the YMCA in a courteous and friendly manner. Activities include data base entry, mailings, filing, document scanning, and donor recognitions in conjunction with event planning, business solicitation and other duties as assigned by the Annual Campaign Director, Senior Director of Development, and VP of Mission Advancement. 

Specific Responsibilities: 
Ensure accurate and timely gift recording, processing and acknowledgement for all gifts and pledges (mail merges/thank-you letter mailings/pledge reminders). Acknowledgement should occur within 48 hours of receipt. 
Develop and implement first-time donor stewardship program. 
Actively solicit in-kind donations for campaign events, silent auctions and campaigner thank-you gifts. 
Follow uniform processes, procedures and guidelines for donor gift recording and processing with careful consideration to gift accuracy. 
Maintain integrity of donation procedure and work in coordination with other departments to ensure accuracy of donor files and records. 
Communicate with donors, staff and volunteers directly, professionally, and in a timely manner. 
Provide support for staff giving program including, retention and education. 
Provide support for member giving program, including retention and education, with special emphasis on Giving Card Membership activities. 
Ensure shift close-outs and reconciliation are completed in a timely manner. 
Provide support for all fundraising events, trainings, and meetings. 
Project a positive, helpful, friendly, and professional attitude to all internal and external constituents. 
Provide support for grants, sponsorship, major gifts, planned giving and capital efforts as needed. 
Create accurate and comprehensive donor lists for publications and mailings. Communicate with donors directly to collect information and confirm accuracy of records. 
Produce weekly and monthly reports as it relates to Annual Campaign and pledge collection. 
Actively and enthusiastically support the Branch and Association goals and directions through effective completion of tasks and verbal display to peers, staff, members and guests. 
Work as a key member of the development department to support department goals and projections.

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    University of Texas at Austin
    FAC 18
    2304 Whitis Ave. Stop G6200
    Austin, Texas 78712-1508