Liberal Arts Career Services
Liberal Arts Career Services


Spring 2013 Site Review

Position: Service and Parts Intern
Student: Economics Senior

My internship is has a loose structure. On Mondays I have to look at all the customer complaints for the region and send an email to the responsible area managers reminding them of the complaints and with a short summary of each one of them. This will usually take the full day.
The rest of the week I organize my own time and prioritize my tasks based on what is going on at the time. At the beginning of the day I create sales reports and then I begin that day’s projects. Sometimes I will assist a fellow coworker in his current task or I will be assigned a special assignment. Assignments can vary a lot. They can be as simple as inputting data into a spreadsheet to complex proposals on how to improve the efficiency or customer service of a dealership.

Some days I have had the opportunity to tag along with an Area Manager. Those days we go to a dealership and update the dealer on the specials or promotions the company is having for the assigned months. We also talk about the dealer’s business and areas that need improvement. These meetings are essential as we talk with the dealer on ways to improve his business. Such days involve being out of the office all day and are usually a bit shorter.

The beauty of the fact that the internship is not structured is that it gives you the opportunity to go out and learn. If one wants, you can go to different departments of the company (marketing, sales etc.) and work with them. These have been some of the best times in this internship. I have gone out of my way to help and participate in very exciting projects and initiatives and I have had the opportunity to learn much more about the industry.

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  • Liberal Arts Career Services

    University of Texas at Austin
    FAC 18
    2304 Whitis Ave. Stop G6200
    Austin, Texas 78712-1508