How to Log In

Step One: Navigating to the Cascade website

Go to the Cascade portal. You will see a login screen that looks like this:

Step Two: Enter Your Username and Password

Your username should be the same as your UT EID (lowercase).

Your password should have been chosen when you initially made your Cascade account (more about your password below). If you have forgotten your password, please contact your administrator to reset it.

Step Three: Change Your Password (New users only)

Click on the blue circle located on the top-right of the screen, a drop-down will appear. Click on the tab that says 'Settings'.

                               How to find settings

A menu will load on the screen. On the section titled Change Password, type in the new password that you have selected. Type it in again in the Confirm box. After that click on 'Submit' at the top-right in order to make the changes.

Password change menu 



How to Log In From Off Campus

To access the Cascade portal from off campus you will need to establish a virtual private network (VPN), which allows you to log in from outside of the campus network.

Learn how to connect to the UT VPN service, which uses a two-factor authentication system (Duo).

If you don't already have a Duo account, make sure to self-register here first.

Then follow the steps below to set up the VPN.

Step One: Download Cisco Anyconnect Software

Open this link to download the software.

The page will take you to the correct download link for your operating system (Windows, Mac, Linux). Log in with your UT EID and password.


Next you will be asked you to authenticate your identity with Duo two-factor authentication. Choose a method (phone call or text passcode) to confirm your identity.


Download Cisco AnyConnect Secure Mobility Client for your operating system.


Step Two: Run the Installation


Step Three: Connect to the UT VPN

When Cisco Anyconnect launches you will be able to connect to the VPN.

Enter in the text field and click Connect.


In the box that pops up you will have to authenticate your identity again (and every time you log in from off campus).

Username - Enter your UT EID.

Password - Enter your password.

Duo Password - Enter one one of the following:

  • push - A notification to your registered mobile device with the Duo Security mobile app.

  • phone - Duo will call the phone number you have registered.

  • sms - Duo will send an SMS with a batch of 7-digit passcodes to your registered cell phone.  


Once you're connected to the VPN, open the Cascade portal to log in.